FAQ
What is Mystery Kings?
Mystery Kings is your go-to destination for thrilling mystery boxes filled with exciting surprises! Located in Burlington, Ontario, our curated selection of products includes new items, like-new (open box) products, and collectibles in new, like-new, or used conditions.
How does the ordering process work?
Simply browse our website at www.mysterykings.ca, choose the mystery box that suits your taste, and place your order. Enjoy the added benefit of free shipping on all orders!
Do you offer same-day delivery?
Absolutely! If you're in Burlington and place your order before 2 PM, you're eligible for free same-day delivery. It's our way of providing convenience to our local customers.
What is your satisfaction guarantee?
We stand by the quality of our mystery boxes. While we do not offer refunds or exchanges, we guarantee 100% satisfaction. If you have any concerns or issues, please reach out to our support team at support@mysterykings.ca.
What conditions can I expect my items to be in?
Our products come in various conditions, including new, like-new (open box), and for collectibles, new, like-new, or used. Rest assured, you will never receive an item with a value less than what you paid for. We guarantee you an exciting and worthwhile experience!
Which shipping couriers do you use?
We utilize reliable shipping couriers such as Canada Post, Chit Chats, USPS, and UPS to ensure prompt and secure delivery of your mystery boxes.
Is there a minimum order requirement?
No, there's no minimum order requirement. Whether you're looking for a single mystery box or multiple, we're here to cater to your preferences.
How can I contact Mystery Kings?
For any inquiries or assistance, feel free to reach out to our dedicated support team at support@mysterykings.ca. We're here to make your Mystery Kings experience exceptional!
Will I ever receive less than I paid for?
Absolutely not! At Mystery Kings, we guarantee that you will never receive less than what you paid. We take pride in delivering mystery boxes filled with exciting and valuable surprises. Our commitment to ensuring your satisfaction means that every box is curated to provide you with an experience that exceeds the value of your investment. Your trust is important to us, and we stand by our promise to deliver exceptional mystery boxes that bring joy and excitement to your doorstep.
What can I find in Mystery Kings' boxes?
Mystery Kings offers a diverse range of items, including brand-name clothing, electronics, small appliances, books, video games, video game consoles, DVDs, toys, home decor, collectibles, sports collectibles, rare items, luxury items, perfumes, colognes, and more. Unbox surprises across various categories, each carefully curated to bring excitement and value to your mystery box experience.
Do You Ship Internationally?
We only service Canada and the United States at this time. But be sure to check back regularly, as our delivery zones will be expanding!